The TOTU Docking Station – Conveniently connect any laptop equipped with USB 3.1 Gen2 Type-C port or USB C port with thunderbolt symbol, connects your laptop to up to three additional monitors simultaneously, various external devices, and the Internet with a single cable. Designed for Ultra HD 4K resolution, eliminates the need for an additional power adapter—keeping your workspace clean and clutter-free.

The TOTU Docking Station with two of USB 3.1(USB 3.1 Gen2 Type-C)'s most exciting new features: support for Alternate Modes and Power Delivery. Alternate Modes allow certain non-USB data and protocols (such as host video) to be sent over a USB-C cable, while Power Delivery enables you to power the supported system without the need for a traditional proprietary OEM charger.

Requires compatible USB-C system; such as Dell XPS 9350 / 9360 / 9370 / 9550 / 9560, Lenovo Yoga 720 13" & Carbon X1 5th/6th Gen, most 13" HP Spectre x360 models.

Not compatible with legacy USB 3.0 systems.

To use these display ports, the host USB-C port from your device must support DisplayPort Alt Mode.

Some devices which support video output over USB-C will not charge via USB-C. For these systems, the charger from your system manufacturer will be required.

Nexus 6P (NO Charging)

Samsung TabPro S (NO Charging)

Asus ZenBook3/Transformer3 Pro (NO Charging)

Dell XPS 13/15 9365/9560 and Precision 5510/7510 (NO Charging)

 Huawei Matebook 2016 (NO Charging)

Note: All laptop types listed herein are typical types only.

Use HDMI2.0 or above cable for optimum performance. One HDMI output via USB-C Alt Mode supporting displays up to 4K@30Hz Two DisplayPort outputs supporting DisplayPort displays up 4K@60Hz Support mirror or extend of three external displays simultaneously for macOS

Operating System & Platform Details

Windows and macOS users can download DisplayLink drivers from here (click here). Chrome OS latest system support the Displaylink. 

Compatible Devices(Not a full list) :

MacBook(2015/2016/2017/2018/2019/2020)

MacBook Air/Pro(2016/2017/2018/2019/2020)

MacBook Air/Pro 2020 with M1 chip

iMac/iMac Pro(21. 5 in & 27 in)

Incompatible Device(Not a full list):

MacBook Pro 2015        

MacBook Air (2014/2015/2017,11 inch&13 inch)

Mac mini (2009/2010/2011/2012/2014

iMac (2009/2010/2011/2012/2013/2014/2015)

Mac Pro (2009/2010/2012)

Mac Pro Serve (2010/2012)

HP Pavilion

Nintendo Switch

Apple USB SuperDrive

Asus K570ZD-ES55

Maximum resolution via HDMI output is 4K@30Hz . 2560x1600, 1080P and lower resolutions will display at 60Hz. The DisplayLink graphics supports dual monitors up to 4K@60Hz each.   

Notes: To achieve 4K@60Hz each connected monitor and cable must support the desired resolution and refresh rate.

Solutions to reach 5K/4K

 

Only connect single DP to single external monitor to get 5K resolution.

Dual DP to Dual monitors just up to 4K resolution.

DP equipped monitors and DP cable must support DisplayPort 1.4.

HDMI monitors must support HDMI 2.0 and above. HDMI cables must support High Speed HDMI 2.0

USB Type-C has a new feature called Alternate Modes which allows you to use non-USB connections with the USB-C cable and connection.Your device automatically uses the appropriate mode if it's supported.

1. Please make sure the USB-C port of your laptop support DisplayPort Alt Mode and Power Delivery before purchase. TOTU docking station is incompatible with the USB-A to USB-C Adapter.

2. Please connect the DC power supply to the TOTU docking station and make sure the light indicator is on first.

3. Connect the underside USB-C port with a laptop signal to your host device with an attached USB-C cable.

4. To use the Display Ports,please go to official Display Link or contact TOTU support to download and install the driver first. Only DP ports need driver to work.

5. Connect the laptop and external monitors with HDMI 2.0 or DP 1.4 cable and wait for a few seconds to extend the laptop to your monitor. If all of your external monitors only have HDMI ports,and you should use DP to HDMI cable(not HDMI to DP cable)to connect the DP side to the TOTU dock,and HDMI side to your monitors.

Make sure the device you're connecting to is supported and that you're using the right cable. Please make sure to use HDMI2.0/DP1.4 or above cables for optimum performance.

1. Update your system to the newest > Download driver from: Displaylink website > Uninstall, install the drivers and restart your laptop > For MacOS users, please tick the “DisplayLinkUserAgent” in the “Security & Privacy” after installed the drivers.

2. Please note that uni-directional cables couldn’t connect with the opposite polarity. For example, DP to HDMI cable only work with DisplayPort as the output and HDMI as the input, HDMI to DP cable only work with HDMI as the output and DisplayPort as the input.

3. Your monitor may not choose the right video signal automatically, please choose HDMI/DP as needed by setting your monitor.

4. If the external displays are recognized, please reduce monitor resolution to solve this issue. Please find the Display setting or Intel Graphics Control Panel, operate resolution and refresh rate as needed.

1. Make sure your device and cable supports the same USB-C features as the TOTU docking station.

2. Make sure the docking station is connected directly to your host device.

3. Make sure the docking station is connected to the USB-C port on your host device that supports the correct Alternate Mode.

4. For example if you're connecting a USB 3.1 Gen2（Type C） Alt Mode device make sure you connect to the USB-C port that supports Displayport alt mode and power delivery.

The docking station you connected to has new features for USB-C that your host device or connect cable doesn’t support.

The docking station isn't connected to the correct USB-C port on your host device.

The device is using an external hub or dock to connect to the docking station.

Too many other Alternate Mode devices or dongles are connected to your host device.

Plug in this USB C Docking Station sometimes will change the default Audio output device to Docking Station which means your laptop speakers will not work anymore.

To make your laptop speaker work please change in your laptop OS setting the audio output device back to laptop speakers.

Solution 1 Please unplug and re-plug.

Solution 2 Reset the SMC of your device.